sales services

Advanced sales systems

Sales are working by resale system with delivery within 24 hours. Due to the specifics of the market, as well as the wide range of products we sell in Bosnia and Herzegovina, there are two separate sales divisions – Division A which covers brands Carnex, Perfex, Nectar, Fidelinka, Perex and Biser; Division B which covers brands Polimark, Aleva, Pionir, Beohemija, Dahlia, Hellena and Max Clean.

Our sales advantages

  • We work as distributor since 1998
  • We developed pre-sale system in 2001
  • Capillary distribution
  • Good customer relationships
  • Organization of sales is adjusted to the requirements and
    specifics of the BiH market
  • Wide range and quality of brands – the power of distribution
  • Human resources
Mapa distribucije

Mapa distribucije

Yellow – Regional manager Banja Luka-USK

 ● Red – Regional manager Bijeljina-Tuzla

 Green – Regional manager Sarajevo-Zenica

● Blue – Regional manager Western-Eastern Herzegovina

logistics services

Logistics capacities

16.750 pallet places

Dukat d.o.o. owns a fleet of more than 150 vehicles which we use for:

  • International transport
  • Domestic transport
  • Distribution

Within 24 hours, logistics service can deliver over 250 tons of goods to its customers.


WMS system

Dukat d.o.o. uses a warehouse management system (WMS) which precisely organizes work in distribution centers and employees who work there. koristi sistem upravljanja skladištenja (WMS) pomoću kojeg se precizno organizuje rad u distributivnim centrima i zaposlenicima koji rade u njima. WMS facilitates management in everyday planning, organizing operatives and controlling available resources.

WMS belongs to a group of information tactical tools that meet the unique needs of customers in the supply and distribution chain, when the turnover and work amount is greater than can be managed in the simple tables. This system can be used to monitor sales growth, but also to improve the overall performance of the entire distribution chain.


large capacity facilities

Delivery is managed from three logistics centers

Warehouse space in cold chain:

Number of pallet places: 350

Area: 250 m 2


Warehouse space in non-cold chain:

Number of pallet places: 6.500

Area: 5.000 m 2

Warehouse space in a cold chain:

Number of pallet places: 350

Area: 250 m 2


Warehouse space in a non-cold chain:

Number of pallet places: 5.200

Area: 4.100 m 2

Warehouse space in a cold chain:

Number of pallet places: 350

Area: 250 m 2


Warehouse space in a non-cold chain:

Number of pallet places: 4.000

Area: 3.250 m 2